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Correspondence Management

Correspondence Management System (CMS)

Correspondence Management System is used to track all the incoming and outgoing Correspondence of an organization and make them available to all application users according to their roles and access. It is the process of receiving, recording/logging, appropriately processing and responding to and creating an audit trail of correspondence received. The Correspondence Management system provides an electronic means of storing, retrieving, and routing correspondence for review and approval. Our solution provides the capability efficiently and effectively to:


  • Manage the huge amount of incoming or outgoing correspondences electronically rather than of papers, mail and fax and other traditional methods
  • Increase productivity and reduce cost through automation of correspondences, increased transparency, and improved response capability with the system’s template management
  • Reduce risk and assure compliance by eliminating missed deadlines through increased controls
  • Guarantee security and privacy of information at all levels of your organization
  • Decrease operating expenses by eliminating the need for physical Storage of documents
  • Reporting dashboard and KPI monitoring.

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